Returns & Exchanges
At Charged Cycle Works, we want you to be fully satisfied with your high-performance gear, which is why we offer a 30-day return window for all unwashed and unworn apparel. If your fit isn't perfect, our streamlined exchange process ensures you get back to your ride with the right style and size.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with all tags attached into their original packaging to ensure they are protected during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your items, we will process your refund or ship your replacement gear within 5-7 business days.
